Terms & Conditions

1. Introduction

Welcome to Pak Repair. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please do not use our services.

Pak Repair operates as an online mobile accessories store and device repair service provider located in Karachi, Pakistan.

2. Services Offered

We provide the following services:

• Sale of mobile accessories (chargers, cables, earbuds, power banks, cases, etc.)
• Device repair services (mobiles, tablets, smartwatches, laptops, speakers, vapes)
• Free diagnostic services
• Pick and drop service for repairs
• 24-hour repair service (where applicable)

3. Orders & Payments

• All prices are listed in Pakistani Rupees (PKR)
• Payment must be made in full before product delivery or repair completion
• We accept cash on delivery and online payment methods
• Orders are confirmed via WhatsApp or phone call
• We reserve the right to refuse or cancel any order at our discretion

4. Delivery & Shipping

• Delivery is available within Karachi
• Delivery charges may apply based on location
• Estimated delivery time is 2-5 business days
• We are not responsible for delays caused by courier services
• Customers must inspect products upon delivery

5. Repair Services Terms

• Free diagnostic service is provided before repair
• Repair charges will be communicated before work begins
• Customer approval is required before proceeding with repairs
• We provide warranty on repairs as specified per service
• Pak Repair is not liable for data loss during repair
• Customers should backup their data before submitting devices
• Devices left uncollected for 30 days may be disposed of

6. Returns & Refunds

• Products can be returned within 7 days if defective or damaged
• Items must be in original condition with packaging
• Customized products (e.g., custom back covers) cannot be returned
• Refunds will be processed within 7-14 business days
• Repair service refunds are subject to case-by-case evaluation

7. Warranty

• Manufacturer warranty applies to original branded products
• Repair services carry warranty as specified at time of service
• Warranty does not cover physical damage, water damage, or misuse
• Warranty claims must be made within the specified warranty period

8. Trademark & Intellectual Property Disclaimer

All brand names, trademarks, product names, logos, and images displayed on our website (including but not limited to Vivo, OPPO, SuperVOOC, Ronin, SOVO, Apple, AirPods, Samsung, Xiaomi, Realme, OnePlus, and other manufacturers) are registered trademarks and intellectual property of their respective owners.

Important Notice: Pak Repair is an independent seller and repair service provider. We are not affiliated with, endorsed by, authorized by, or sponsored by any of these trademark owners or manufacturers. The use of these brand names, trademarks, and product images is solely for the purpose of identifying the specific products and services we offer.

All product images, descriptions, and specifications are used for reference purposes only. We do not claim ownership of any trademarks, logos, or brand images displayed on our website. All rights to these materials remain with their respective owners.

If you are a trademark owner and believe that any content on our website infringes on your intellectual property rights, please contact us immediately at pakrepairsonline@gmail.com, and we will take appropriate action.

9. Limitation of Liability

Pak Repair shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability is limited to the amount paid for the product or service.

10. Privacy & Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

11. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us: